Saw on another forum people getting an email to do a survey about future Gateway features, anyone here get one?
I wonder if this forum has the option to set up surveys? I think that would be a great use of this forum if it is possible.
What about it mark-vse [shaw]sean, possible?
There are definitely some options that we'll be exploring in the near future that'll allow membership to submit their feedback/ideas for our products and services. Stay tuned for more on that soon.
As for the survey that was posted on another forum. Was that done through private channels or something that was done through a thread? poll?
The person that started it simply stated they received an email.
Thread in question: Shaw Gateway Survey - Canadian TV, Computing and Home Theatre Forums
Gotcha - thanks for the link gamerguy.
I'm assuming it was an email sent out by Shaw.
Yes, the email was sent out by Shaw. A random subset of Gateway customers were selected to participate in the survey.
We are hoping to better understand what our customers are looking for as part of their Gateway experience. We are also hoping to gain a better understanding of who our Gateway customers are.
If you have any feedback about the Gateway and weren't included in the survey, please feel free to post it here!
Thanks Tyler. I'll work on a list of things that I would like to see with Gateway. As a whole I'm happy with it but there is always room for improvement or new features.
Glad you're listening and acknowledged. Thank You!
There is a cable company I believe in Ohio called Buckeye Cable Systems. They are using nearly every feature the Arris Gateway system is capable of. My feedback for gateway:
1/ Intergation with the home phone system. http://youtu.be/yMpRDjamSKk
2/ Flickr http://youtu.be/RgANk1PZZog (being a photographer I would love this)
3/Netflix http://youtu.be/kgMOWe0yoRQ (however I doubt Shaw would have access to Netflix because would take away from SOD)
4/ Home Network http://youtu.be/Pzd9WgpLHR8
The home phone integration is some thing that I would like to see. For the home network I can see issues with Mac & PC compatibility , different operating systems etc.
I'd love to see the media server support, since I like to occasionally share pictures/music/videos from my PC with my family on the big screen.
Hello buckycat I'm no wifi expert nor pretend to by one but I do not see a problem with operating systems. My understanding simplicistic as it maybe regarding the Gateway wifi, if and when available, is no different then, for example, having my Shaw DPC3825 inside the Gateway. I'm sure the Shaw people will correct me if I'm wrong, but that's my understanding is the Gateway wifi would become my home wifi system and I can retire, in my case, the DPC3825.
If that's the case I could even retire my AppleTV box if Youtube, Flickr, Google, etc would be made available.
No it wouldn't be a wifi issue, more an issue of sharing files between devices.
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