AnsweredAssumed Answered

incorrect/invalid user name or password

Question asked by tanyanadine on Feb 27, 2013
Latest reply on Mar 18, 2013 by kevinds

i have received this message "incorrect/invalid user name or password"  every time i try to set up my account on my Galaxy 3.


i have confirmed by logging in, that i do in fact have my password and username CORRECT


my question is, WHY IS THIS HAPPENING?