We just got a brand new cable box the other week and we have never had access to the movie chanel movies that are free on SOD. not only that but the other day we lost the ability to go into the meny itself.
what do i do?
Try rebooting the terminal first, unplug the power for 30-60 seconds, then plug back in, give it a few minutes to boot back up, then try again.
Reply here if it made any difference.
I think Shaw needs to redo the ad and change "Push the button , Push the button!" to "Reboot the box, Reboot the box!"
Did unplugging the power cord fix it for you? Also, push CBL on the Shaw remote to make sure the remote is properly sending the commands to the digital box.
If it's still not able to connect to Video On Demand, get back to us. A moderator might need to refresh the commands on digital box.
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