AnsweredAssumed Answered

Picture freezing with gateway/portal.

Question asked by lesaonar on Mar 1, 2013
Latest reply on May 24, 2013 by shaw-sean

The last week or so we've been having issues with picture freezing on HD channels, communication with gateway errors and signal loss messages. Power cycling the gateway and portals have no effect neither does reseating the coax. We've also noticed the same issue with PVR recordings.