AnsweredAssumed Answered

Massive Lag / Disconnects

Question asked by scis on Mar 2, 2013
Latest reply on Mar 7, 2013 by shaw-lance

Hi, for a while now I've been getting random disconnects and/or lag spikes.  They occur at any time of the day as far as I've noticed.  Often, when I get disconnected, the "DS", "US", and "Online" lights on my modem will reset, but not always.  More rarely, the whole modem will sometimes restart.  The lag usually lasts anywhere from a few seconds to ~5 minutes.  The lag is very all-or-nothing usually, either completely unusable or normal, never simply a slow connection.

 

Thanks for any help.

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