AnsweredAssumed Answered

My T.V is frozen on the menu

Question asked by ccatherine_9 on Mar 2, 2013
Latest reply on Mar 6, 2013 by shaw-matt

When I turn on my T.V, the screen is frozen on the menu. I can click guide and change the channel but the audio changes and the screen still states the same. I can't click anything on the menu because it just doesn't recognize that it's frozen. How can I fix this problem?