AnsweredAssumed Answered

PVR Freezing

Question asked by on Mar 4, 2013
Latest reply on Feb 5, 2017 by shawuser57

I have a PVR, can't remember what the model number is,  I've got the 1TB expander on it.  But every now and then it will no longer acknowledge the expander and I will need to unplug everything, wait a minute or 2, plug in the PVR and wait for it to finish resolving and getting information from Shaw and then plug in the expander.  Lately what has been happening is the PVR will freeze on a station and it will stop responding to both the remote and the front console touch buttons.  What has happened in the last couple of days is when there is a scheduled recording, it will turn on but the recording will not start.  I need to turn it off and then turn it on and the recording will start.


Is there anything that I can do short of taking it in and getting a replacement?

If I get a replacement, is there any way to migrate the shows that are recorded to the new one?