AnsweredAssumed Answered

out going server, mail.shaw.ca is not workable.

Question asked by danielchiou on Mar 7, 2013
Latest reply on Mar 7, 2013 by danielchiou

i want to set up my i pad and i phone out going mail server throught new set up shaw cable.

i use my pop/ smtp mail. @neudynamic.com.tw

and i set pop3 is neudynamic.com.tw,

i followed what shaw cable mentione use "mail.shaw.ca", but all of the mails can not get out.

i have checked all set up:

including : ssl off, port is 587,

but all of the mails still can not be sent out.

 

they also told me to use the other server: "shawmail.vc.shawcable.net" it is workable at my PC, but it is not workable at Ipad or Iphone.

 

 

for the outgoing server, when i use the telus service, i just need to put the  "smtp.telus.net" then it is no problem,

can you please tell me how to solve this problem right away?  thanks.

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