NO dial tone tried everything reset and take out battery
I'm sorry to hear that you don't have a dial tone! We can get this fixed for you ASAP though. Just to be sure, if the online light on the phone modem is solid, can you try plugging a phone directly into TEL1 in the back to see if you get your dial tone back?
If not, or if you don't have a solid online light, please let me know and I'll sent you a private message.
What lights do you have on the modem?
What happens if you plug a phone directly into the phone modem?
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