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Is this normal for Shaw 150 internet?

Question asked by mackg on Jul 15, 2018
Latest reply on Oct 8, 2018 by mackg

So yeah I recently got shaw 150 and have been having terrible connection drops.  I had aDSL previously and had no issues before.  I've contacted support at least 5+ times to no avail.  I've had a tech guy come which he was supposed to bring maybe a new modem, which didn't happen. 

 

 

Here is ping logs connecting to google:

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