my box says NO IP ive tried resetting it by unplugging it for 5 min and it then says Boot-chIP no IP
my internet works just fine,
We can take a look at that for you here. I've sent a DM to your Community Inbox so we can collect your information and see if we can get you back up and running.
how was this fixed, I am having the same issue
me too. Getting other errors too--CnEr, noUI. Saying server connection problem. Had no problem activating and internet is fine, so I gotta think it's something on the other side...
Hello emmanuelukoh and wchute
It is often related to a signal issue, the box not able to communicate correctly with the servers to boot correctly. If you are still having trouble, pull power out of the box and unscrew the cable ends off the back of the box and off the cable outlet, then screw them back on and plug power back in. See if it boots up. If still getting stuck at NoIP, it would be best to reach us on Facebook or Twitter so we can troubleshoot real time and get this resolved for you.
Hi Im the original poster- a service tech came out and said it was some portal and gateway issue.
anyways its doing it again, Ive done all the troubleshooting I can i think from here, reset, connections are tight still no IP
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