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What is with the constant feed instability?

Question asked by robbob on Aug 23, 2018
Latest reply on Oct 25, 2018 by shaw-tony

When watching shows that are backed up time wise i.e. 1 - 60 minutes behind the live telecast time, it has become very common for the telecast to "bump" or reset the feed you are watching to the current telecast point of time.  this used to happen only occasionally at the top and bottom of the hour and only on certain channels.  Shaw blamed this upon "sim subs" with no possible fix.  Unfortunately, this is now happening several times an hour on most channels.  The only ways to now watch a show without loosing part of the program is to be stuck to the TV in real time or record it and then watch it sometime later.  This is very annoying and has removed on of the benefits of the Gateway PVR system.  I would love to see how this can be fixed.