AnsweredAssumed Answered

Has Shaw been doing maintenance every night at around 1-2am? My internet keeps dropping around that time.

Question asked by ziggurcat on Sep 11, 2018
Latest reply on Nov 6, 2018 by shaw-tony

I will notice the speed lagging a bit then the modem will start flashing amber, and doesn’t come out of it, even if I unplug the modem.  


It’s particularly annoying because I can’t even fast forward a recorded program when this happens (I get an RDK-03033 error message).