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Question regarding Code for setup

Question asked by bartskibeat on Sep 30, 2018
Latest reply on Oct 8, 2018 by kevinds

I'd like to set up my new Samsung LED TV.I've been with Shaw forever, so It's been years since I last had to do a set up. Believe it or not, I can't locate the TV code required for the procedure. The "urc" link shows a blank , & on  the original instruction sheet that came with the Shaw remote & digital box , Samsung has 17 different codes listed.  And, is there a way to directly email Shaw with questions/concerns? The other contact options like Chat & Call Back can take forever.  Thanks ahead of time for any feedback. :-)     Hugh

P.S. How do I find any response to this? Is it safe to include my email address?