Changing Default Username on Arris XB6

Discussion created by genericuser on Oct 3, 2018
Latest reply on Oct 25, 2018 by kevinds

I'm trying to change the default username on my Arris XB6 from "admin" but customer support said that it couldn't be done. That seems like a completely absurd thing to do and I don't believe them but, at the same time, I can't find the option anywhere. Before I go trading it in do any of you know how to do that?