AnsweredAssumed Answered

How do I numerically organize the channel guide using my Arris cable box and Shaw remote? The menu style channel list is fine, the guide format is completely out of numerical order.

Question asked by browneletts on Sep 30, 2018
Latest reply on Oct 25, 2018 by shaw-tony

I have reset the cable box using the two prescribed methods. I have not reset the Gateway as yet for fear of losing PVR material. We have not observed the guide format to properly reset.