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Champ URC2020B0 remote invokes TV input menu but will not change or select the input source

Question asked by shadybrook on Oct 3, 2018
Latest reply on Nov 9, 2018 by shadybrook

I have set up this remote by all the methods available. It will certainly control the TV on/off and volume, and it brings up the TV input menu, but after that none of the keys (and especially the up/down arrows) will move up and down in the inputs, nor will it select one. Now what?