seibah

Poor Connection to Seattle

Discussion created by seibah on Oct 13, 2018
Latest reply on Oct 26, 2018 by vanadiel

On the Internet 150 plan. Not the account owner, but a tenant. Recently accessing some websites (namely Reddit) became incredibly slow. I tested a bit on 2 devices (Windows laptop and iPhone) and I think the issue is with Shaw's connection to Seattle, or some CDNs in Seattle. Take a look at the following test results:

Reference: UBC

ubc speed good

Seattle connections:

CenturyLink (good connection)

AT&T oh no

I also tested other cities:

Steps Taken:

Restarted modem

Rebooted devices

 

Any help troubleshooting?

 

Edit: A test to PNAP-SEA, by Internap Network yields 0.4MBPS! This one is from netperf.tools, all other networks in Seattle there yields good connection:

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