what email address can I use to contact Shaw support with a lengthy problem and attachments to illustrate?

alleyn
Grasshopper

My problem is to with sending group emails and they get rejected by mail.shaw.ca

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9 Replies

Re: what email address can I use to contact Shaw support with a lengthy problem and attachments to illustrate?

shaw-tony
Moderator
Moderator

Hey alleyn,

Thank you for reaching out! We do our best to monitor the forums regularly, but if you need immediate assistance I will recommend getting in touch with our technical support directly on Chat or Facebook/Twitter for further assistance.

Cheers,

Tony | Community Mod.

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Please help us find out why we are getting this wifi netw...

Myron4
Grasshopper

Please help us find out why we are getting this wifi network address livingroom tv with no lock on as shown in picture?72DBAE6C-699F-449D-AA53-4027CC448987.png

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-- no lock on TV's WiFi ... Your TV connects only to your...

mdk
Legendary Grand Master

@Myron4 -- no lock on TV's WiFi ...

Your TV connects only to your cable-modem. So, there's no need for encryption/decryption, because there is nothing "confidential" (ID and password) going over WiFi, unless you have a black vehicle, with tinted-glass windows, permanently parked outside your home, trying to "sniff" the many megabytes of traffic going in/out of your TV.

Is it a configuration-option on your TV's "setup" screens to use secure-HTTP ?

 

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It could be your neighbour.

rstra
Grand Master

@Myron4 It could be your neighbour.

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Thanks but we have the same tv for 15 years and never see...

Myron4
Grasshopper

Thanks but we have the same tv for 15 years and never seen this.we were just worried about our neighbors hacking in on our wifi.

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We have had same tv for 15 years never seen this. We are...

Myron4
Grasshopper

We have had same tv for 15 years never seen this. We are worried neighbors hacking into our wifi

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-- We are worried neighbors hacking into our WiFi Don't w...

mdk
Legendary Grand Master

@Myron4 -- We are worried neighbors hacking into our WiFi

Don't worry. If the WiFi adapter inside your TV is connected via WiFi to your cable-modem, your TV is not going to "drop" that connection, to allow any other WiFi device to connect to your TV.

You can logon to the web-interface inside your cable-modem, to view the list of "Connected Clients" -- namely all your WiFi-capable devices.

 

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Hey Tony, Why can't you just give us an email address tha...

cd28
Grasshopper

Hey Tony,

Why can't you just give us an email address that everyone wants.

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-- welcome to this peer-to-peer discussion forum, where v...

mdk
Legendary Grand Master

@cd28 -- welcome to this peer-to-peer discussion forum, where volunteers try to help.

This forum is not a direct path to Shaw Support (1-888-472-2222).

By the way, @shaw-tony has not been active as a moderator on this forum since March 2021.

Please see: https://www.shaw.ca/contact-us/your-voice/ to submit your E-mail message.

 

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