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Anybody else having an issue with the XB6 modem crashing?

Question asked by kevinds on Oct 25, 2018
Latest reply on Oct 30, 2018 by shaw-tony

Title is clear..

 

My XB6 modem crashes weekly.  Every 6-8 days, usually 7..

 

I've contacted Shaw about it twice now while it has been crashed..  All they tell me is that they can't see it online and to reboot it..  It then works again for another week.

 

Just before it locks up it becomes intermittent, then stops responding completely.

 

I have it in bridge mode, passing all traffic to my router.

 

All of my traffic goes though an L2TP tunnel because Shaw can/will not provide static IPs (I need more than Shaw can provide, even on a business plan)

 

Any firmware updates in the pipe that will fix this?

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