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Unable to Log In to My Hitron CGNM-2250

Question asked by brm on Oct 30, 2018
Latest reply on Oct 31, 2018 by shaw-tony

Received a replacement Hitron today. Old one had died.

I couldn't sign in. Service technician was unable to either.

He emailed service. They emailed back that the Hirton would be available within 30 minutes.

Frustrating! So even technicians can't make a phone call.

It's four hours later. I still cannot sign in...

 

And to be clear. Straightforward hook up. No bridge. Using standard IP address. Correct Username and Password.

Have restarted everything multiple times.

 

No luck.

Outcomes