Why is it that EVERY piece of rental equipment I have had from Shaw seldom works as intended? I have gone through SEVEN HD boxes and currently have a Gateway box. With the Gateway box, recordings frequently do not record, and when existing recordings are deleted, they do not delete! Come on, Shaw, STOP offering subscribers substandard refurbished garbage, and provide the option of NEW boxes! Forget about Bluesky. It is not compatible with my older flat screen TV! We pay enough for your services, so start giving Proper working equipment!