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On demand video playback is jumpy or jerky during scenes of movement. It is unwatchable. Can this be fixed?

Question asked by dennyg on Nov 4, 2018
Latest reply on Nov 6, 2018 by shaw-tony

Tv video playback is fine. But when I play something from on demand, the playback quality is jerky. Ie: when the scene is moving such as a driving scene, the playback is jerky. It makes it hard to watch.

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