AnsweredAssumed Answered

some emails from pc optimum are not coming through, they do on other servers (gmail and hotmail) why?

Question asked by kencater on Nov 18, 2018
Latest reply on Nov 20, 2018 by shaw-tamara

I need an email from pc optimum to reset my forgotten password, but it never arrives. I have tried adding the email address to my trusted email list but I still get nothing. If I direct it to gmail it arrives within minutes, but that is a problem because shaw is the email that I had signed on with. What can be wrong and what is the remedy?