How long does it take to get a response to a question? Is it the same day, or the next day? Are all questions answered?
Response time on the forums can vary, so if you have account specific questions or need an answer right away it's always better to get in touch with customer support directly. The forums were set up to have a place where Shaw users could ask each other questions and get help on things that might not always be supported by customer service, but shaw-tony and I are here throughout the week to help with more generic questions when we can.
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