Arris XB6 and TP-Link Extender

Discussion created by kenohrn on Nov 25, 2018
Latest reply on Dec 28, 2018 by mineincalgary

 (Hi All:


I recently got an Arris XB6 from Shaw.  Today, I wanted to log on to my TP-Link RE450 (AC1750) to check various things.


I cannot do so.  Neither the default TP-Link IP address, website name nor the RE450's Arris IP provide a log on. 


The extender works fine, and various devices can log on as required to its extended network.  But I now have no administrative control over it.


I do understand that Shaw will not support extender problems.  Has anyone on this forum had a similar issue, and found a solution?


Thanks in advance.