I got an email saying my shaw mail had been hacked. I forwarded the message to shaw email abuse for help.
Would this be the correct procedure?
I am very concerned about the content contained within the message.
If it's the email about how they have installed software and want you to deposit Bitcoin you can ignore it. I'm not talking about the Ransomware issue. It also gives you a password for your email account that is wrong. Their just guessing. If they could take control of your computer they would have already.
Thank you for reaching out! I definitely understand your concerns with the content, it sounds like a phishing email. You are correct that sending the headers to our email abuse team at email@example.com is the right procedure. You can also update your email password to something more secure through your MyShaw account. Let me know if you have any other questions.
Tony | Community Mod.
Retrieving data ...