AnsweredAssumed Answered

Cannot access my company's VPN after switch to shaw 300 with Arris XB6 modem, please help !!!

Question asked by kevinbmm on Nov 29, 2018
Latest reply on Dec 3, 2018 by mjducharme

I have the new shaw modem installed last week, and everything is fine except cannot connect to my company's VPN, and it's a deal killer . 


Have tried everything to identify the issue, but i am pretty sure it's a shaw problem. 


I have tried different devices with different operation system, Linux, Windows 7, and 10 and Android, all of them have the same problem as long as I am connecting to shaw modem at home. And the same device works if I am connecting with our internet provider. 


I have used shaw with Hitron modem before, it worked fine. 


Please help !