Printer not Connecting to Wifi

Discussion created by ambiegirl24 on Dec 12, 2018
Latest reply on Dec 12, 2018 by kevinds

I just got Shaw internet set up and since then my printer won't connect to the wifi, it can find my wifi name but after i type in the password and it tries connecting, it tells me 'Connecting failed'. All my other devices are able to connect to the internet. I've rebooted and factory reset my router, unplugged it and my printer for 30 seconds but nothing seems to work.