AnsweredAssumed Answered

Xb6 can’t activate with Shaw

Question asked by mineincalgary on Dec 20, 2018
Latest reply on Dec 22, 2018 by kevinds

New customer - just received self install modems. Shaw can’t activate as serial numbers not in system and apparently they can’t add the serial numbers. The serial numbers don’t start with a 7 on the modem. Same issue happening with a friend who just received his.


also note Shaw doesn’t have a record of shipping them to me?


any guidance?