I still have not received any emails regarding how to retrieve the emails that were deleted. I need to know what was deleted.
You should have received e-mails with information containing the subject, sender and time of receipt for any messages which were deleted on March 7th. Unfortunately the lost messages will not be recoverable. Did you receive the messages from us which contained the sender, time and subject details? If not, please let me know and we can investigate further.
We have more information regarding our e-mail incident on March 7th available here: Re: Shaw E-mail Interruption Update
Retrieving data ...