AnsweredAssumed Answered

Is there any way to replace the router Shaw has given me?

Question asked by gaabee on Dec 22, 2018
Latest reply on Jan 2, 2019 by shaw-tony

I honestly think that the router Shaw has given me, the Hitron CGNM-2250, is broken. I'm not getting the 300 download speed I'm supposed to get and there are multiple disconnects and problems such as high latency, packet loss and low bandwidth. I've talked to support over the phone, the only thing they've done is reset the router, but no luck there. I would love to get the newer router Shaw is giving out.