AnsweredAssumed Answered

Issues with logging into

Question asked by ben-pahti on Jan 4, 2019
Latest reply on Jan 7, 2019 by shaw-tamara

Trying to log into my shaw account gives me the message:



Something went wrong.

We're sorry for the inconvenience. Don't worry, your account information is secure.

Try refreshing the page. If you get this message again, it means we're fixing something. Please try again later or contact us.



I get the same message on Firefox, Chrome, and IE. I resorted to the MyShaw App as well, but even then it says "We weren't able to load your account information". It's been doing this since last night, and I need to pay my December bill...