Hey fkvemshagen,
Thank you for reaching out! I haven't heard of any reports of the Shaw authentication not working on the CityTV app. I am able to successfully log into the CityTV app with no issues on my Samsung S8. Are you noticing this issue with just one device or on other devices as well? Are your device operating software and CityTV app the most up-to-date versions?
Most of the CityTV content is available on FreeRange TV, are you able to log into the FreeRange TV app or is it not fully loading through as well?
Keep me posted,
Tony | Community Mod.