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My Shawbox is saying NoIP and won’t let me set up my box

Question asked by doysankar on Feb 6, 2019
Latest reply on Feb 7, 2019 by shaw-tony

I have been trying to install my new Shaw box and I did the whole set up but at the very end the box said “BOOT” then “ChIP” and the it said “NoIP”. Can someone please tell me how I can fix this. My internet is working fine so I don’t know what to do now