AnsweredAssumed Answered

equipment return wait times

Question asked by allanm on Feb 16, 2019
Latest reply on Feb 20, 2019 by shaw-tony

I had my services disconnected Jan 24th and the tech took away my old equipment on that day.

No receipt was issued but I trusted the tech to properly return equipment to Shaw warehouse.

 4 days laterI  received a bill from Shaw saying I owe over 500 dollars for unreturned equipment.

It is now Feb 16th, and my account still does not reflect the equipment as being returned.

i also over paid for one month prior to my disconnect, and Shaw is holding approx 150.00 hostage in the 

interim.

What gives???

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