AnsweredAssumed Answered

Guide Problems

Question asked by arjay on Feb 11, 2019
Latest reply on Feb 13, 2019 by arjay

Hi guys!


On my Shaw Gateway the Guide just shows generic data. Ie, for Fox News it just says Fox News across all the rows. 

Every other channel is exactly the same. I unplugged it for 5 minutes and plugged it back in - nothing. As a result, all the shows I record through the day aren't recording because the guide has nothing but generic data.


I tried doing an on-line chat, waited 15 minutes in the que and still nothing.


Is there a guide issue or is it just on my account? (Parksville)