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I am looking to transfer an email from one shaw account to another without much success.

Question asked by jmhogge869 on Feb 14, 2019
Latest reply on Feb 14, 2019 by shaw-tony

Hi There,


I live at a condo that once had bulk shaw service...I had an old email associated with that account that still exists; I'm trying to transfer it to my current account at the same address.  But when I called customer service I really didn't get much help.  Is this something that is no longer offered?  When I worked at Shaw there was a tool that an agent could look up an email find the account associated with it...and say something like..ohh that's on a closed account that belongs to X...they'll need to call in to approve the transfer.


I called today and was told this was basically impossible.  Is that true?