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Cannot connect to government of Canada VPN unless I reboot shaw modem/router.

Question asked by umarchenko on Mar 5, 2019
Latest reply on Mar 6, 2019 by shaw-tony

When trying to connect on my work laptop I can connect to wireless however when attempting to connect to VPN it doesn't even try to authenticate to the VPN tunnel using cisco anyconnect. If I power cycle my shaw modem/router it seems to resolve the issue for a day or two. I have replicated this issue on two different computers and on both hardline and wireless. I was told once when I called in to shaw support that this was a known issue for government employees. Just wondering if there is a more permanent fix?

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