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Every channel I watch has pixelated jumping and freezing!

Question asked by robanddaryl on Mar 12, 2019
Latest reply on Mar 14, 2019 by shaw-tamara

No matter which channel we watch, for the past few weeks (more than a month now), my spouse and I have found that every day, no matter what time, the TV pauses, cuts out, pixelates, and appears to jump. I've tried unplugging and re-plugging in the Box. That has not worked - we even bought a new HDMI cord hoping that could help - it didn't.  We're even considering the possibility of cancelling the TV part (though we don't want to). Please somebody help!

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