AnsweredAssumed Answered

Telephone wait times for XB6 provisioning

Question asked by hdazza on Apr 2, 2019
Latest reply on Apr 9, 2019 by shaw-tony

Hi Shaw support,

 

I plugged in my new XB6 last night and followed the instructions to get started. However my XB6 only displayed the red light, obviously needing to be activated on your end.

 

So I went online to chat - 25 mins later nothing, still waiting for an assigned support tech.

So I called the support line - 1 hour later, nothing 

 

How can I get this thing activated, before you start billing me? Is there a technical support activation number I can call that is not the standard Shaw switchboard?

 

Thanks


Darren 

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