Free Range stopped working on Ipad

Discussion created by coggy on Apr 4, 2019
Latest reply on Apr 5, 2019 by shaw-tony

Free Range was working fine on iPads and on Apr 1, 2019 stopped.  No changes were made by apple upgrades during this time.  The Free Range app was deleted and reinstalled without any issue but when I start to link this to my Shaw account the error shows that I have no internet connection.  It tries to reset connection and does the same thing so I can not access this Shaw app.  Shaw does not believe it is their problem after discussing the issue on the phone.  Anyone who has had this problem, have you been able to resolve and if so how?