AnsweredAssumed Answered

Band Steering: Force a device to 2.4G?

Question asked by neapolitan6th on Apr 5, 2019
Latest reply on May 2, 2019 by rickatk

Hi! I've got the XB6/BlueCurve Gateway modem. In theory I love the idea of Band Steering, but I have one device (specifically, my Chromecast) that thinks it can handle 5G but in practice it drops 5G connections constantly. When I'm using Band Steering, is there a way to force a specific device to a particular network (either 2.4 or 5G?). It doesn't seem to be possible in the BlueCurve Home app, and I checked the admin panel and I don't think I found anything like that, either. 




[My context: I was a Shaw TSR for about 2.5 years so I understand how to change modem settings, how to activate/disable band steering, etc..]