I must be blind. Where can I set or change the DNS settings in the new BlueCurve Router from Shaw? This is very important to my setup and usually very easy to find. Can someone help? Thanks.
You can't change the DNS settings, unfortunately.
OK. That is not what I was hoping to hear. Hopefully, they update the firmware and allow that change. Thanks.
May I ask why?
Have you tried the Shaw admin web page?
I got my BlueCurve today. After it was set up and running, I discovered that it does not support changing DNS settings. It is now disconnected and back in the box to return to Shaw. Very disappointed.
johnthehca wrote: I got my BlueCurve today. After it was set up and running, I discovered that it does not support changing DNS settings. It is now disconnected and back in the box to return to Shaw. Very disappointed.
Did you try going into the admin web page rather than the app? Alternatively you could call or text in and ask for a dns change?
I have found that the BlueCurve package locks down the router settings. Once set up, it is to change channels, bandwidth, SSID and other settings. Apparently the BlueCurve system is very consumer oriented allowing for very little tweaking. The upside to this approach...provides for very few variables and consumers , like me, breaking something.
I did go into the admin settings and spent about 40 minutes with a support agent on the phone. There is no support for changing DNS settings. I myself find this consumer UNfriendly, but that's only because it doesn't meet my needs. I'm sticking with the Hitron until something more flexible comes along.
Yes this is disappointing and pretty typical these days. This sort of thing only benefits Shaw, so why wouldn't they do it?
Has anybody tried calling Shaw and asking them to change the DNS? Do they do this?
Not sure where to make suggestions on the forum but can Shaw please forward this suggestion to the developers? Even if it came with a warning I think it is a good suggestion to have the option to change the DNS.
I'm in the same situation as Jonathan. I'm also going to pack and return the device and go back to my old one. Speaking with 4 people at Shaw in the past 24 hours, they all tell me the same thing: It is not a supported change, (ie, they don't provide support for that sort of things), the DNS cannot be changed, it is setup at their server level, my only option is to set DNS on each device manually. The last conversation I had, they basically tell me that this service is for the "average user" (whatever that means) and what I"m trying to do is highly technical, which is why it is not a supported change as it would cause some support issues. Wow. I wish I could have that same mentality at my work.
Bridge the modem from the Admin page and get your own router simple. If you are changing your DNS settings you likely want other advance features as well.
Simple.. But if I understand the online documentation, bridging will prevent pods from connecting.
Using an additional router is the solution that I have had to use but I am not satisfied. I would like to enforce a certain dns on all networks in my house, including anyone directly connected to the shaw modem. Setting your preferred dns is not a complicated network configuration, it is completely consumer level configuration. I use Opendns to prevent my children from accessing porn and the like. Please update the firmware to allow this configuration. I am going to be calling shaw when I get a chance to request a new modem.
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