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Have had nothing but issues with speed when I put in my move request

Question asked by ndecoppi on Apr 22, 2019
Latest reply on May 6, 2019 by shaw-tony

Ever since I moved to my new place, I have had nothing but speed issues with my Shaw 300. I moved on April first and the technician I talked to said everything should be fine on my end. It worked for all of one evening and now I have to reset my modem twice a day to get even a third of the speeds that I pay for. I’m very disappointed as this has never happened before. My current modem used to provide those speeds so it can’t be that. Has anyone found a fix to the poor speeds?