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Why the frequent reboots/service disruptions?

Question asked by budsgirl on May 23, 2019
Latest reply on Jun 18, 2019 by shaw-tamara

 I am in West Vancouver.  For the second time in the last few days my 3510 PVR suddenly rebooted in the middle of the day. This happened on Monday around 5 PM and it just happened today at 2 PM. It took about 15 minutes to come back on today but nothing would respond other than changing channels, no menus no recording list, nothing.   Then all of a sudden the PVR read PSLd and the screen turn to black with the shawl logo saying "login error trying to reconnect".     So nothing is working.  What is going on ?