My mother, 97, has had a stroke and had to move into a nursing home. The nursing home doesn't allow Shaw to provide internet, so she is having to give up her Shaw email address. I would like to import her current mail into gmail, but haven't been able to get it to work. For example, I followed the instructions on this page:
The problem is that when I follow the instructions under "import mail and contacts", the final response I get from gmail is "The account cannot be imported right now".
I have her username and password, and can sign on to shaw webmail using those.
I'm wondering whether I have the right settings re the shaw server. (I tried Shaw chat, but she didn't know.)
Here is what I am entering:
POP username - ** removed private info**
POP server - POP.shaw.ca
Does anyone know if my responses are correct? Or how to resolve my issue?