AnsweredAssumed Answered

CityTV - online and app not working

Question asked by scarma on May 23, 2019
Latest reply on May 31, 2019 by scarma

I'm trying to watch some shows using the CityTV app - Catch-22 and The Orville, to be specific. I log on using my Shaw ID, but when I try to play any episode, I get the error "The episode exceeds the viewing period acquired by your TV service provider". This happens on 2 different iOS devices, and when I try and watch in a desktop browser, I get the same error. Some other shows work, so I'm guessing my ID does work somewhat? I am paying for CityTV with my TV subscription.