Bluecurve modem does not work with Disney Circle

Discussion created by ktaipan on May 24, 2019
Latest reply on May 27, 2019 by shaw-tony


I just tried installing a Bluecurve modem with Technicolor internal hardware and found out that it is not compatible with the Disney Circle parental controls. There is a 'fun' interaction where the Disney Circle ends up blocking all WiFi connected devices. I had to go back to my old modem which makes me a little sad, but the Hitron modem was working fine, I do like new hardware. I am looking to provide feedback here as there is no real fix unless the underlying hardware of the Bluecuve is changed. Just as a note, the Disney Circle provided granular parental controls on top of a generalized blocking service, the parental controls on the Bluecurve are not completely useless, but don't actually provide as much usefulness as one would expect from a highly advertised feature.