AnsweredAssumed Answered

Global GO says "Not Authorized" when I try to sign in. Global TV sign-in works fine, but directs me to Global GO to watch TV, where I cannot sign in.

Question asked by larry-b on May 21, 2019
Latest reply on May 21, 2019 by shaw-tony

Every time I try to log in to the Global GO app, it tells me "Not Authorized". When I try the online Global TV service, the log in works perfectly but it directs me to watch on the app. Since the app doesn't let me log in, I cannot watch. This began when my family upgraded to BlueSky TV, before it all worked perfectly. I am subscribed to Global and can watch it on my BlueSky TV, but I'd still like to be able to watch episodes I've missed on the go. 

Thank you!